Rainharvesting Systems Ltd takes great care to preserve your privacy and safeguard any personal details you share with us. We aim to be clear when we collect your information and not do anything you wouldn’t reasonably expect. This policy explains how we collect and use your personal information. Examples of your personal information would include your name, address and email address
Your name, email address, and sometimes a telephone number so that we can respond to you and send you information that you have requested.
Also enquiries made via the website are stored, so that we can respond to you. If you wish to make a purchase, we will also collect address details so that we can ship your item. Following the completion of your transaction, we do not store your credit or debit card details. All card details and validation codes are securely destroyed once the payment has been processed. Only staff authorised and trained to process payments will be able to see your card details.
We may also send you service communications via email, for example where you place an order for goods or services.
Where your data is stored:
Emails and personal information are held on password protected computers.
We store your data on on-site secure servers which are PCI compliant.
Disclosing your information:
We will never pass your details on to any other company or individual. We may use the information you have provided us with to contact you for marketing purposes by email if you have specifically provided your consent to for us to do so. If you receive regular emails from us (eg blog articles), you are able to easily unsubscribe from these.
You have a right to ask for copies of the personal information we hold about you, and details of how we use that information. If there are any discrepancies in the information we provide, please let us know and we will correct them.You can find out what information we hold about you by calling us on 01452 77200 or emailing to email@example.com.